We provide education welfare services to all types of schools and academies to improve your overall attendance and punctuality.

What our clients are saying about us


“TEAM EWS has provided our Education Welfare Service since January 2015. Our allocated EWO comes to The Minster Junior School every other week, on alternate weeks, he attends The Minster Nursery & Infant School. This allows him to have full knowledge of families with children in both schools. He works closely with our Office Supervisor. He meets with parents to discuss reasons for poor attendance and agrees targets for improvement. He follows up with all these families, offering support but also ensuring that they understand the importance of good attendance and punctuality. This he does relentlessly. His reports and data analysis are concise and are passed to the schools Leadership Team and the Governing Body so that they can carry out their statutory duties with regard to safeguarding and attendance figures, particularly those of Pupil Premium children. We are very happy with the service we receive and can highly recommend TEAM EWS.”

The Minster Junior, Nursery and Infant Schools, Croydon



“We have worked with Team EWS for a few years, and they are extremely professional, work to deadlines and provide us exactly the support we need to make sure our attendance practice is effective. Team EWS provide us with the opportunity to build relationships with our parents, while providing expert advice to our leadership and attendance officer that allows us to make sure that cases are followed through, even when they are complex. Team EWS gets the job done. I would recommend Team EWS to schools as a very valuable service.”

Catholic Umbrella Trust



“Since employing TEAM EWS the school’s attendance has increased significantly and continues to do so. Our designated Education Welfare Officer has worked extensively with a range of families, various Learning Co-ordinators and also with the Senior Leadership Team. The challenge that is used is extremely rigorous but also very supportive. We have gained hugely from this excellent service.”

Carshalton Boys Sports College, Sutton



“We have recently started working with TEAM EWS and this has been a wonderful experience. Since our EWO has started to monitor our attendance there has been a measurable improvement. She politely, but resolutely, tackles those difficult issues of persistent poor attendance and champions the right of the child to be in school. She does this with tact and diplomacy and backs it up with knowledge of the correct procedures where phone calls and letters do not achieve the desired result. I cannot recommend their service highly enough.”

Park Hill Junior School, Croydon



“Inspector praised the outstanding work carried out by our EWO to develop a range of highly effective strategies to promote improved attendance. Our termly reports are extremely valuable to our management team. An all-round service provision – our attendance has never been so high!”

Monks Orchard Primary School & Nursery, Croydon



“TEAM EWS has provided a highly valued, professional skilled service since our school opened in 2012. Opening a school with only a reception cohort meant that attendance quickly became an issue for the school. These issues were exacerbated by the fact that the cohort were travelling to school from all over the borough. Our assigned EWO ‘hit the ground running’ and made improvements in our attendance immediately. Term on term these improvements have continued and the school community is now totally clear on the high expectations we have for attendance and the reasons why. These improvements are truly remarkable given our school still having a very young cohort with a high proportion of our pupils not living locally to the school. Attendance is such a big issue for schools; any measures put in place need to have a swift impact which in turn positively impacts on achievement. TEAM EWS knows what works practically and their experience and skill at building relationships with families who need support really is impressive. I can unreservedly recommend their service.”

REAch2 Academy, Croydon



“I would have no doubt in recommending TEAM EWS as they deliver an ‘Outstanding’ Service. They are pro-active in their role and go out of their way to form positive and professional relationships with the whole school community, which ensures that our attendance always stays above the National Average for Primary Schools.”

Oasis Academy:Shirley Park, Croydon

“We are delighted to be working with Team EWS. We have build an excellent rapport with our lead EWO and can call on him for support and assistance with a range of issues surrounding attendance, welfare and well being. Our lead is proactive in arranging visits and working with parents. He is aware of the legislation and maintains a good overview of the schools overall attendance figures. When we have had OFSTED inspections he has been able to provide us with useful and comparative reports. He works with the school to monitor vulnerable groups and is always willing to go the extra mile. We are delighted with the service we get. Many thanks.”

The Federation of St Joseph’s Catholic, Junior, Infant and Nursery Schools, London



“Since the appointment of TEAM EWS to the school, we have enjoyed a significant increase in our levels of attendance, with a decrease in our PA levels. Our EWO, although only in school a day a week, is an integral part of our team and is totally committed to her role as a part of whole school improvement. Our EWO’s liaison with parents is excellent and her interpersonal skills are strong. She is working closely with our Families First Co-ordinator, who has undertaken a monitoring role during the days that our EWO is not in school. I am completely happy with the support from TEAM EWS, their professionalism is of the highest level and their rates are competitive; it is worth every penny.”

The South Norwood Academy, Croydon



“TEAM EWS provides a highly professional educational welfare support and consultancy service to the school. They go above and beyond and nothing is too much trouble. As a result of this service, our school attendance average has improved and a number of families have been supported and advised on attendance issues. TEAM EWS are proactive in helping the school to continuously move forward. This service has complemented the actions the school already takes to promote and maintain good attendance. This is a first class service from a provider with extensive knowledge and understanding of attendance and safeguarding systems in schools. TEAM EWS combine professionalism with a friendly and supportive approach. I would recommend them to any school, without reservation.”

Park Hill Infants School, Croydon



“Our pursuit of excellent attendance has been effectively supported by Team EWS’s engaging manner with parents; professional attitude to targeting PA; personalised advice tailored to our community’s needs and rapid response to safeguarding our children.”

Smitham Primary School, Coulsdon



“Our EWO has had a very positive impact in many aspects of school life, not in the least helping to improve our school attendance so that is in line with national average. Their direct and robust yet personal approach has supported many of our vulnerable and hard to reach families so that they understand the importance of good attendance, how to achieve this and the positive impact it has on their child`s education. TEAM EWS also support these families by signposting to receive help from external agencies in the hope that improved attendance is sustained. This is then closely monitored by TEAM EWS.”

Oasis Ryelands Primary School & Nursery



“We have been really impressed with the hard work and professionalism since starting our partnership with TEAM EWS, they combine an outstanding knowledge of all attendance related matters with innovative strategies for improvement. We are confident that we will witness continued improvement in our whole school attendance figure.”

Causeway School, East Sussex



“TEAM EWS deliver an excellent service. Our attendance has improved considerably and our PA children have greatly reduced. They have been instrumental in raising awareness of good attendance across the whole school with their innovative ideas. The service is consistent, fair, robust and very effective. Our EWO is dedicated to her role within the school and has an extensive knowledge of all attendance related legislation. The approach is professional, supportive and thorough. I would have no hesitation in recommending TEAM EWS as a ‘first class’ provider of Education Welfare Services.”

Aerodrome Primary Academy, Croydon



“Since our partnership began we have found Team EWS to be extremely supportive and a perfect addition to the Synaptic Trust team. They have extensive knowledge and experience with a wealth of resources and ideas at their fingertips to help raise and maintain attendance. They deliver a first class service.”

Synaptic Trust, Croydon